PM Khan Directs Change in 'Airport Culture'

[Abbas Ali]

Today, Prime Minister Imran Khan while chairing cabinet meeting took notice of problems faced by passengers at airports in Pakistan.

PM Khan has directed Aviation Minister Muhammad Mian Soomro and Minister of State for Interior Shehryar Afridi to change 'Airport Culture' for the convenience of passengers especially at Islamabad International Airport.

Abbas

[Abbas Ali]

On December 20, Minister of State for Interior Shehryar Afridi directed Aviation Division to prepare model for making Islamabad International Airport a passenger-friendly airport. He was chairing a meeting that included representatives of Federal Investigation Agency (FIA), Aviation Division and Overseas Pakistanis Foundation (OPF).

He expressed disappointment over the way passengers are being handled at the airport.

https://e.jang.com.pk/12-21-2018/Pindi/ ... =02_13.png
https://e.dunya.com.pk/detail.php?date= ... 2_19746162

Abbas

[Abbas Ali]

Minister for better facilitation at Islamabad airport

December 21, 2018

ISLAMABAD - State Minister for Interior Shehryar Khan Afridi has directed the Aviation Division to adopt “customer-friendly and passenger-friendly innovative models of facilitation” for the visiting overseas Pakistanis, tourists, entrepreneurs and investors at the Islamabad International Airport to “win hearts and minds of the passengers.”

Chairing an emergent meeting of officials from Federal Investigation Agency (FIA), Aviation Division and Ministry of Overseas Pakistanis, the minister expressed his dissatisfaction over the treatment meted out to the domestic and overseas passengers, especially the overseas Pakistanis, said a statement issued by the interior ministry.

However, he directed the officials of the FIA, ministry of Overseas Pakistanis and Aviation Division to ensure a total change of attitude and aptitude to handle the passengers.

The minister said that in order to facilitate the visiting foreign nationals, the Aviation Division should launch internship programmes in collaboration with various universities engaging the students learning foreign languages at various universities so as the visitors could be communicated in their native languages.

He said the students of the universities should be given hospitality training during their internship so as they could better handle the foreign and local visitors at Pakistani airports.

The minister also directed the FIA officials for making elaborate arrangements to establish facilitation centres for the overseas Pakistanis and diplomatic officials at Islamabad International Airport.

Shehryar Afridi directed that there should be separate queues for overseas Pakistanis and diplomats at the immigration counters at the airport and directed that special arrangements should be made for the visitors who act as honorary ambassadors of Pakistan abroad.

The state minister also expressed displeasure over the treatment and handling of luggage of travellers at the airports and directed that luggage-friendly attitude needs to be adopted by the relevant staff. Shehryar Khan Afridi said that customers’ facilitation centres should be established at all airports.

Source: The Nation

[Abbas Ali]

Under the directive of Prime Minister Imran Khan, a number of federal ministers visited Islamabad International Airport today. They belonged to ministries including information, aviation, health and petroleum. Special Assistant to the Prime Minister on Overseas Pakistanis Sayed Zulfiqal Abbas Bukhari was also among them.

Information Minister Fawad Chaudhry has sought suggestions from public for making improvements at the airport.

Abbas

[fahadshakeel]

Under the directive of Prime Minister Imran Khan, a number of federal ministers visited Islamabad International Airport today. They belonged to ministries including information, aviation, health and petroleum. Special Assistant to the Prime Minister on Overseas Pakistanis Sayed Zulfiqal Abbas Bukhari was also among them.

Information Minister Fawad Chaudhry has sought suggestions from public for making improvements at the airport.

Abbas

Thanks Abbas,

Is there any footage or visuals? seems interesting.

[Abbas Ali]

^ Thank you Fahad.

Federal Minister for National Health Services, Regulations and Coordination Aamer Mehmood Kiani was shown visiting Islamabad International Airport.



Mr. Kiani reviewed facilities at airport's Central Health Establishment (CHE). He said that new uniform and instruments are being provided to central health staff at all airports of the country. The screening system is being improved and thermal scanners are working at airports of Islamabad, Karachi, Lahore and Peshawar. Medical facilities are being upgraded at airports, he said.

Abbas

[Abbas Ali]

Abbas

[Abbas Ali]

Federal Ministers as instructed by Prime Minister Imran Khan visited Islamabad International Airport to review facilities offered to passengers at the airport.

The airport was visited by Information Minister Fawad Chaudhry, Petroleum Minister Ghulam Sarwar Khan, Privatization and Aviation Division Minister Muhammad Mian Soomro, National Health Services Minister Aamer Mehmood Kiani, Minister of State for Interior Shehryar Afridi, Special Assistant to the Prime Minister on Overseas Pakistanis Sayed Zulfiqar Abbas Bukhari and Adviser to the Prime Minister on Climate Change Malik Amin Aslam.

Pakistan Civil Aviation Authority (CAA) officials briefed the ministers on Islamabad International Airport project. The ministers sought report on poor standard of construction and increase in project cost within fifteen days.

The ministers also sought report on the shortage of manpower at the airport. The airport authorities were directed to ensure cleanliness in washrooms.

The ministers were informed that internet facility is not available at the airport.

Information Minister Fawad Chaudhry said that solution should be found for passengers who after long flight have to stand in queues to get their mobile phones registered at the airport. Airport officials were also directed to increase the number of counters for the registration of arriving passengers' mobile phones.

Aviation Division Minister Muhammad Mian Soomro said that best possible facilities should be made available at the airport for passengers.




Information Minister Fawad Chaudhry.


Petroleum Minister Ghulam Sarwar Khan.


Aviation Division Minister Muhammad Mian Soomro.
















National Health Services Minister Aamer Mehmood Kiani.


Minister of State for Interior Shehryar Afridi.


Director General (DG) Pakistan Civil Aviation Authority (CAA) Hassan Baig and Deputy Director General of Airport Services Syed Amir Mehboob.






Special Assistant to the Prime Minister on Overseas Pakistanis Sayed Zulfiqar Abbas Bukhari.




Adviser to the Prime Minister on Climate Change Malik Amin Aslam.

Abbas

[Abbas Ali]

Prime Minister Imran Khan has directed authorities to improve airport facilities on war footing.

Overseas Pakistanis should be treated with respect and honor at airports, he said.

Abbas

[Abbas Ali]

While chairing a meeting today, Prime Minister Imran Khan directed authorities to improve facilities for passengers at airports. Customs and immigration procedures should be made easy for passengers, he said.

The meeting was attended by Aviation Minister Ghulam Sarwar Khan, CEO PIA Air Marshal Arshad Malik and others.




Aviation Minister Ghulam Sarwar Khan.


CEO PIA Air Marshal Arshad Malik.

Abbas

[Abbas Ali]

On July 8, Prime Minister Imran Khan chaired a meeting to discuss ways to improve services for passengers at airports of the country.

Briefing was given on problems faced by passengers at airports. Solutions for various problems related to security and immigration also discussed.

Promotion of tourism and provision of best facilities to overseas Pakistanis should be given priority, PM Khan directed. There should be zero tolerance against corruption at airports, he said. Action should be taken against elements creating problems for passengers. Coordination between various organizations at airport also should be improved, prime minister directed.

Abbas